RedEnvelope.com Review

As I mentioned earlier this week, I use groupon.  This past week there was a deal - $15 off a $30 purchase at http://www.redenvelope.com/.  I quickly checked that site and thought something would make for a cute Christmas present so I purchased the groupon.  Today however, when I am putting items in my cart - I realize I am short on the free shipping by 5 cents.  What do to?  Do I add another $35 item. So I spent another 20 minutes preplanning my gifts.  I had hoped to use the groupon and a 15% discount but nope, can't do that  the groupon is not like a credit/giftcard, it is a promo code AND with it being a promo code the free shipping standard on $75+ is no longer valid, but I was eligible for a shipping refund through another site which I was not going to sign up for. 

This groupon was starting to cost me a lot of money.  So I redo my basket yet again.  I take out the naming a star since I worried I would get a star in the Southern Hemisphere that we can never see.  I rearrange my basket again and don't get the bags that were $5 off, and go with the full priced ones and  I doubled my bags (picture).  OK so these bags are expensive since they are just bags.  $39.95 for 5.  But I thought I can separate the 10 bags into 3 gifts - call me cheap but I don't know the people so well I am giving them to! And well, I am 99% broke anyway.

Fuming that this is now taking me 90 minutes, I call Red Envelope and complain about the shipping reimbursement.  Lady tells me that nope, I can not combine coupons that I would need to be reimbursed by the other outside site.  I try explaining that they can't take away the standard free shipping just because I have a coupon. Sure, I get I can't get an additional 15% but the shipping? No.  I'd rather loose the $15 then deal with that.  After being on hold 4 times, the lady tells me now that 'we are having problems with the shipping not showing up at checkout so I will manually reimburse you the difference". Yeah, Thank you.

I probably shouldn't have rushed into this purchase.  I didn't read the fine print. But even if I did, I am sure it would not have said no free shipping.  Also, I hate when the websites all have .95 cents so when you try to get your free shipping, you are off by pennies and they don't offer anything for $1 and the cheapest things they have at like $15 you don't want. 

I hope the bags are nice!

http://www.redenvelope.com/default.aspx?tile=hmpg_tile_a